Illustration of various animals including a mouse, a cat, a bird, a rabbit, a pig, and a dog, arranged together with a white background.

What We Offer

With over 10 years of experience and BPCA‑registered expertise, Pest Smart Solutions & Consultancy provides specialist domestic pest control for all common household pests, including rats, mice, wasps, ants, fleas, bed bugs, cockroaches, flies, and stored‑product insects. Every treatment uses safe, targeted methods supported by advanced field biology, ensuring infestations are eliminated at the source rather than temporarily suppressed.

We focus on long‑term protection, not quick fixes. Our domestic pest control service includes detailed inspections, root‑cause analysis, proofing recommendations, and practical prevention advice to keep your home protected throughout the year. Whether you’re facing an urgent infestation or ongoing pest activity, Pest Smart delivers reliable, evidence‑based pest management you can trust.

Rodents

Overview
Brown rats are one of the most common UK pests, known for causing structural damage, contaminating food, and posing significant health risks. They are strong, intelligent and highly adaptable, making professional treatment essential.
Signs of Activity
- Scratching or scurrying noises under floors or in walls
- Droppings (large, spindle‑shaped)
- Gnaw marks on wood, cables and packaging
- Burrows around sheds, decking or waste areas
- Grease marks along walls and runways
Our Treatment Programme
Pest Smart delivers a structured, evidence‑based three‑part rodent treatment designed to quickly reduce activity and prevent re‑infestation. This includes:
- Full site inspection and root‑cause analysis
- Safe, targeted control methods (non‑toxic, trapping or rodenticide where appropriate)
- Proofing recommendations to prevent future access
- Clear reporting through your customer portal
Book Online You can book your rat treatment directly through our Customer Portal, choose your preferred package, and select a time that suits you.
Overview
House mice are fast‑breeding, highly intrusive pests that can spread bacteria, damage wiring, and contaminate food areas. Their ability to squeeze through gaps as small as 6 mm makes prevention and control a specialist task.
Signs of Activity
- Small droppings (black, rice‑grain sized)
- Scratching in lofts, kitchens or cavity walls
- Disturbed food packaging
- Strong, musky odour
- Fine gnaw marks on wood, plastics and cables
Our Treatment Programme
Our mouse control service focuses on rapid elimination and long‑term prevention. This includes:
- Detailed inspection to identify entry points and harbourage
- Targeted trapping or baiting strategies
- Hygiene and proofing recommendations
- Digital reporting and visit updates via your customer portal
Book Online Use our Customer Portal to book your mouse treatment, select your preferred service package, and choose a convenient appointment time.
Overview
Grey squirrels are a common UK pest species known for causing significant damage inside homes, lofts and commercial buildings. They gnaw on wood, cables, insulation and structural timbers, often leading to costly repairs and fire risks. Their aggressive behaviour and strong territorial instincts make professional control essential.
Signs of Activity
- Loud scratching, thumping or running noises in lofts
- Torn insulation or shredded materials used for nesting
- Gnaw marks on beams, fascia boards and cables
- Entry holes around roofs, soffits or damaged vents
- Droppings similar in size to large rodent droppings
Our Treatment Programme
Pest Smart provides a structured, safe and compliant squirrel control service, following UK legislation and humane best practice. This includes:
- Full inspection to identify entry points and nesting sites
- Legal and ethical trapping methods
- Removal of squirrels and securing of access points
- Proofing recommendations to prevent re‑entry
- Clear digital reporting through your customer portal
Important Note Grey squirrels are classed as an invasive non‑native species. Once trapped, they cannot legally be released under the Wildlife & Countryside Act 1981. All control is carried out humanely and in full compliance with UK law.
Book Online You can book your squirrel treatment directly through our Customer Portal, choose your preferred package, and select a convenient appointment time.

Book Your Appointment Now

Crawling Insects

Overview
Common garden ants (Lasius niger) are one of the UK’s most persistent crawling insect pests. Once they establish trails into kitchens or food‑prep areas, they can quickly become a nuisance. Large colonies often nest under paving, patios and external walls, sending workers indoors in search of sugary foods.
Signs of Activity
- Ant trails along skirting boards, worktops or floor edges
- Small soil deposits near paving or external walls
- Ants entering through cracks, gaps or door thresholds
- Increased activity during warm weather
- Occasional appearance of winged “flying ants” in summer
Our Treatment Programme
Pest Smart delivers a precise crack‑and‑crevice gel treatment designed to eliminate the entire colony at its source. This includes:
- Full inspection to locate entry points and trails
- Targeted application of professional ant gel into gaps and voids
- Worker ants carry the gel back to the nest for full colony control
- Advice on sealing access points and reducing attractants
- Clear digital reporting through your customer portal
Important Note
Our gel treatment is discreet, food‑safe when applied correctly, and ideal for homes and commercial environments where sprays are unsuitable. It provides long‑lasting control by targeting the queen and stopping the colony from re‑establishing.
Book Online
You can book your ant treatment directly through the Pest Smart Customer Portal, choose your preferred service package, and select a convenient appointment time.
Our Treatment Programme
Pest Smart delivers a structured, targeted cockroach control service using professional crack‑and‑crevice gel and monitoring systems. This includes:
- Full inspection to identify harbourage points and heat sources
- Application of specialist cockroach gel into deep cracks and appliance voids
- Use of growth regulators and monitors where required
- Follow‑up visits to ensure full colony collapse
- Clear digital reporting through your customer portal
Important Note
German cockroaches reproduce extremely quickly, with each egg case containing dozens of nymphs. Early intervention is critical. Our gel treatment is discreet, food‑safe when applied correctly, and ideal for homes, restaurants and commercial kitchens.
Book Online
You can book your cockroach treatment directly through the Pest Smart Customer Portal, choose your preferred package, and select a convenient appointment time.
Our Treatment Programme
Pest Smart delivers a structured, multi‑stage bed bug eradication plan using professional insecticides and targeted application methods. This includes:
- Full inspection of beds, furniture and surrounding areas
- Application of residual insecticide to harbourage points
- Crack‑and‑crevice treatments for deep hiding spots
- Follow‑up visits to ensure full eradication
- Clear digital reporting through your customer portal
Important Note
You will recieved a preparation checklist prior to treatment. Treatment will be unsuccessful if this is not conducted prior to visit
Bed bugs are resistant to many DIY products and can survive months without feeding. Professional treatment is the only reliable way to eliminate all life stages, including eggs, nymphs and adults.
Book Online
You can book your bed bug treatment directly through the Pest Smart Customer Portal, choose your preferred package, and select a convenient appointment time.
Overview
The cat flea (Ctenocephalides felis) is the most common flea species found in UK homes. Fleas spread quickly, cause persistent biting, and can remain dormant in carpets and soft furnishings for months. Successful treatment requires correct preparation, thorough application, and post‑treatment ventilation.
Signs of Activity
- Small dark insects visible on pets or carpets
- Itchy bites, often around ankles or lower legs
- Flea dirt (black specks) on bedding, carpets or pet areas
- Increased scratching or irritation in pets
- Activity around warm areas, soft furnishings and skirting boards
Preparation Requirements
Before treatment, Pest Smart will supply a full preparation guide. This must be followed to ensure a successful treatment. It includes:
- Vacuuming all carpets, rugs and soft furnishings
- Washing pet bedding at high temperature
- Removing clutter to allow full access
- Ensuring pets are treated with a vet‑approved flea product
- Isolating smoke alarms prior to treatment
Correct preparation is essential — treatments are far less effective if preparation steps are missed.
Our Treatment Programme
This is a two‑part insecticidal treatment:
- Professional surface spray application to carpets, flooring, skirting boards and key harbourage points
- Smoke generator (fumigation) to penetrate inaccessible areas and disrupt flea life stages
All works are carried out safely, professionally and in line with UK regulations.
Safety & Access Requirements
- Smoke alarms must be isolated before treatment
- The property must be vacated for a minimum of four hours
- Pest Smart will return after four hours to ventilate the home and ensure it is safe to re‑enter
Book Online You can book your flea treatment directly through our Customer Portal, choose your preferred package, and select a convenient appointment time.
Overview
Silverfish are moisture‑loving insects commonly found in bathrooms, kitchens, boiler rooms and areas with high humidity. They feed on starches, paper, glues and fabrics, and often indicate underlying environmental conditions such as damp or poor ventilation. Although not harmful, they can become persistent without targeted treatment.
Signs of Activity
- Small, silver, teardrop‑shaped insects
- Yellow staining or feeding marks on paper, cardboard or fabrics
- Activity around skirting boards, pipework and dark crevices
- Presence in bathrooms, airing cupboards or boiler rooms
Our Treatment Programme
Silverfish treatment is a targeted crack‑and‑crevice gel application, designed to reach harbourage points where sprays are ineffective. This includes:
- Application of professional insecticidal gel at source
- Targeting pipe penetrations, skirting boards, voids and hidden foraging routes
- Environmental recommendations to reduce humidity and prevent recurrence
- Digital reporting and updates via your customer portal
This method provides a fast knockdown while addressing the root causes of activity.
Book Online You can book your silverfish treatment directly through our Customer Portal, choose your preferred package, and select a convenient appointment time.

Book Your Appointment Now

Flying Insects

Overview
Wasps and hornets can become highly aggressive when defending their nest, posing a risk to people, pets and property. Professional treatment is essential to ensure safety and rapid knockdown of activity. Pest Smart Solutions & Consultancy provides fast, targeted nest treatments using specialist equipment capable of reaching both ground‑level and high‑level nests.
Signs of Activity
- High numbers of wasps or hornets entering a single point
- Visible paper‑like nest in lofts, sheds, trees or rooflines
- Increased aggression or stinging incidents
- Buzzing or movement within wall cavities or soffits
Our Treatment Programme
We deliver a professional insecticidal application directly into the nest entrance using extendable equipment for safe access. This ensures returning insects carry the treatment inside, leading to full colony knockdown.
Treatment includes:
- Targeted application at the nest entrance
- Rapid reduction in activity within hours
- Full colony control typically within 24–48 hours
- Safe access solutions for nests at height or obstructed locations
Important Safety Notes
- Fish ponds must be fully covered before treatment to protect aquatic life
- Access equipment may be required for nests above 8 metres or in difficult locations
- Treatments are carried out with enhanced safety measures due to the increased aggression of hornets
Post‑Treatment Expectations
- Activity will drop quickly, but full control may take up to 48 hours
- The nest will not be removed, as it becomes inactive and will not be reused
Book Online You can book your wasp or hornet treatment directly through our Customer Portal, choose your preferred package, and select a convenient appointment time.
Overview
Cluster flies (Pollenia rudis) are a common seasonal pest in UK homes, especially during autumn and early spring. They gather in large numbers within lofts, roof voids, window frames and unused rooms, often returning year after year. While harmless, their presence can be overwhelming and persistent without professional treatment.
Signs of Activity
- Large numbers of slow‑moving flies in lofts or upper rooms
- Flies gathering around windows, lights or warm areas
- Dead flies accumulating in roof voids, skylights or corners
- Seasonal re‑infestation, typically autumn and early spring
Preparation Requirements Before treatment, Pest Smart will provide a full preparation guide. This must be followed to ensure a successful ULV fogging treatment. It includes:
- Clearing access to lofts or affected rooms
- Covering or removing sensitive items
- Ensuring all occupants and pets vacate the property
- Isolating fire alarms prior to treatment to prevent activation
Correct preparation is essential — cluster flies hide deep within voids and require full‑area coverage.
Our Treatment Programme Cluster fly control is carried out using ULV (Ultra‑Low Volume) fogging, designed to reach inaccessible areas and provide rapid knockdown.
Treatment includes:
- Professional ULV fogging of lofts, voids and affected rooms
- Penetration into cracks, crevices and hidden harbourage points
- Fast reduction of fly activity
- Digital reporting and updates via your customer portal
This method is highly effective for large‑scale or recurring cluster fly problems.
Safety & Access Requirements
- Fire alarms must be isolated before treatment
- The property must be vacated for a minimum of four hours
- Pest Smart will return after four hours to ventilate the home and ensure it is safe to re‑enter
Book Online You can book your cluster fly treatment directly through our Customer Portal, choose your preferred package, and select a convenient appointment time.
Overview
Clothes moths — primarily the Common Clothes Moth (Tineola bisselliella) and the Case‑Bearing Clothes Moth (Tinea pellionella) — are fabric‑destroying pests that feed on natural fibres such as wool, silk, feathers and fur. Their larvae cause the damage, often leaving irregular holes in clothing, carpets and soft furnishings. Infestations can spread quickly and require targeted professional treatment.
Signs of Activity
- Irregular holes in clothing, carpets or rugs
- Silky webbing or small cases (case‑bearing species)
- Tiny buff‑coloured moths resting in dark areas
- Larvae found in wardrobes, drawers or under furniture
- Damage to wool, cashmere, felt, and other natural fibres
Preparation Requirements Before treatment, Pest Smart will provide a full preparation guide. This must be followed to ensure a successful treatment. It includes:
- Vacuuming carpets, rugs and soft furnishings
- Bagging and laundering affected clothing where possible
- Removing clutter to allow full access to skirting boards and furniture edges
- Emptying wardrobes and drawers as instructed
- Ensuring fire alarms are isolated if fogging is required
Correct preparation is essential — clothes moth larvae hide deep within fibres and crevices.
Our Treatment Programme Clothes moth control requires a targeted insecticidal approach designed to eliminate larvae and disrupt the breeding cycle. Treatment includes:
- Professional application of residual insecticide to carpets, flooring and key harbourage points
- Crack‑and‑crevice treatment for hidden larvae
- ULV fogging where required for severe or widespread activity
- Environmental recommendations to prevent recurrence
- Digital reporting and updates via your customer portal
This combined approach provides fast knockdown and long‑term protection.
Safety & Access Requirements
- Fire alarms must be isolated if fogging is used
- The property may need to be vacated for up to four hours depending on treatment type
- Pest Smart will return after four hours to ventilate the home if fogging is carried out
Book Online You can book your clothes moth treatment directly through our Customer Portal, choose your preferred package, and select a convenient appointment time.

Book Your Appointment Now

Wildlife Management

Overview
Feral pigeons are a common urban pest, often causing significant issues around roofs, balconies, solar panels and building ledges. Their droppings (guano) can damage surfaces, block gutters, attract secondary pests and pose health risks. Effective pigeon control requires a structured, site‑specific approach — and this begins with a professional survey.
Signs of Activity
- Large amounts of droppings on ledges, roofs or windows
- Nesting materials such as sticks, feathers and debris
- Birds roosting on balconies, beams or solar panels
- Noise from roosting or nesting birds
- Strong odour or staining from accumulated guano
Survey Requirement Pest Smart Solutions & Consultancy must conduct a full pigeon survey before any treatment or proofing work can be carried out. This is essential because every site is different, and safe, legal pigeon control depends on:
- Identifying roosting and nesting points
- Assessing access requirements
- Determining the correct proofing method (netting, spiking, wiring, solar‑panel protection, etc.)
- Evaluating health and safety considerations
- Ensuring compliance with UK wildlife legislation
No treatment, proofing or cleaning works will be scheduled until the survey is complete.
Our Survey Process Your pigeon survey includes:
- Full inspection of affected areas
- Photographic evidence and condition reporting
- Assessment of height, access and equipment needs
- Recommendations for proofing, deterrents or cleaning
- Clear quotation for any required works
- Digital reporting via your customer portal
This ensures all control measures are safe, effective and legally compliant.
Book Your Survey Online You can book your feral pigeon survey directly through our Customer Portal, choose your preferred package, and select a convenient appointment time.
Overview
Moles (Talpa europaea) are highly active burrowing mammals that create raised tunnels and molehills across lawns, gardens and paddocks. Their tunnelling can damage turf, disrupt soil structure and create hazards for pets, livestock and machinery. Because moles are solitary and constantly moving, effective control requires a structured, multi‑visit trapping programme.
Signs of Activity
- Fresh molehills appearing daily or weekly
- Raised surface tunnels across lawns or borders
- Soft or uneven ground caused by sub‑surface runs
- Disturbed soil around fence lines, sheds or pathways
Our Four‑Part Trapping Programme Pest Smart Solutions & Consultancy provides a four‑part mole trapping treatment, designed to quickly identify active runs and achieve full control.
Your treatment includes:
- Visit 1 – Survey & Trap Placement Full inspection to identify active tunnels, followed by strategic placement of professional mole traps.
- Visit 2 – Trap Check & Adjustment Assessment of trap activity, repositioning or adding traps based on mole movement.
- Visit 3 – Continued Monitoring Further checks to ensure the mole has been caught and no new activity is present.
- Visit 4 – Final Check & Sign‑Off Confirmation of control, removal of traps and advice on preventing future activity.
This structured approach ensures maximum effectiveness and reduces the chance of re‑infestation.
Important Notes
- Mole trapping is humane and compliant with UK legislation
- Activity can vary depending on soil type, weather and season
- Larger gardens or paddocks may require additional traps or visits
Book Online You can book your mole treatment directly through our Customer Portal, choose your preferred package, and select a convenient appointment time.